FAQ

We’re built for low minimum orders, so you can launch or test new packaging without committing to huge volumes. Our MOQ starts from 50 pieces, and it varies slightly by product type (pouches, labels, folding cartons). Tell us your product and we can confirm the exact minimum.

Yes. Low-MOQ runs are one of the main reasons brands choose us, you can trial new packaging, validate a design, or run a limited edition before scaling up.

For an urgent quote, please call or  WhatsApp us at +6012 308 8928. For more information, send us your product details (type, size, quantity, material, and finish) through the “Request Quotation” form. We will typically respond within the same working day.

Yes. Once your artwork and specs are approved, we keep them on file so repeat orders are fast and consistent.

Four main lines: stand-up pouches, flat pouches (3-side seal and centre seal), custom labels and stickers, and folding cartons.

Yes. High customizability is core to what we do. You choose the dimensions, material, finish, and print design. For labels we also offer custom shapes, waterproof and paper-based materials, and premium embellishments like foil stamping and varnishes.

Yes. DigiPac is ISO 22000 and HACCP certified, an internationally recognised food safety management standard. We supply packaging to many customers across the food and beverage industry, including powdered drinks, snacks, among other products.

We work with a wide range of flexible packaging films, including OPP, PET, aluminium, metallised PET, CPP, metallised CPP, and more which we combine into laminate structures suited to your product. Feel free to tell us your product and we’ll recommend the right food-safe structure.

Yes. We support you from design through to delivery, so our team can help develop artwork that’s print-ready.

We provide digital printing, offset printing, and gravure printing. Digital printing is ideal for short runs, low MOQ, fast turnaround, limited editions, and variable data printing, while offset and gravure printing support larger production runs.

We offer finishing options such as matt or gloss varnish, spot UV, foil stamping, embossing or debossing, die-cut shapes, kiss-cut labels, resealable zippers, tear notches, spouts, handles, hanging holes, and round corners.

Yes. Sustainability is central to DigiPac, we focus on greener materials and sustainable solutions without compromising quality or design.

We’re FSC® certified for responsible paper sourcing, plus ISO 9001 (quality), ISO 14001 (environmental management), and ISO 45001 (occupational health and safety).

Pricing depends on product type, quantity, material, size, and finishes. Share your specs and we’ll prepare a tailored quote. Lower per-unit costs generally apply at higher volumes.

Typical turnaround is 10 working days after artwork approval, depending on product and quantity. We are known for fast turnaround.

We offer free delivery within Klang Valley. We also have full delivery coverage within Malaysia and can offer affordable shipping internationally.

We are at Lot 21, Jalan Platinum 2, 48000 Rawang, Selangor, Malaysia. DigiPac is a division of the Vivar Group (Vivar Packaging Sdn Bhd).

We work with brands across food and beverage, health and supplements, pet care, beauty and personal care, household products, pharmaceuticals, retail, apparel, and selected industrial sectors.

Call or WhatsApp us at +6012 308 8928, email info@digipac.com.my, or use the contact form on our website. We typically respond within 1 working day.

Absolutely. Our team of packaging experts and designers can advise on the best format, material, and finish for your product, just reach out!